Outsourcing
All the advantages of business outsourcing, the way you want it
Say goodbye to the one-size-fits-all business outsourcing model. Phenix LED Saves gives you a flexible and cost-effective way to scale your business. Get help building your own talented offshore team. Gain access to all the facilities and support you need for success. And decide how much control you want. With Phenix LED Saves, you get all the advantages of outsourcing, just how you want it.
SAVE COSTS
Avoid the time, effort and cost of setting up your own office overseas. Partner with Phenix LED Saves to build a talented offshore team to take care of your business processes cost-effectively. Gain access to all the infrastructure, recruitment and support services you need to run a successful operation overseas, without the big upfront investment.
DETERMINE CONTROL
Unlike with traditional outsourcing companies, you decide how much involvement you want, and we’ll take care of the rest. Take complete control over your offshore team or let us manage them for you. Either way, you reap the true benefits of outsourcing business processes – on your terms.
SIMPLIFY RECRUITMENT
Lower operational and labor costs are among the primary reasons why companies choose to outsource. When properly executed it has a defining impact on a company’s revenue recognition and can deliver significant savings. And you don’t have to worry about the risk of recruiting employees, you don’t need to worry about pensions and tax returns. We already have the professional staff to solve all problems.
What is Business Outsourcing?
Outsourcing is a smart way to reduce costs or improve efficiency by shifting operations, processes or just tasks to an external contracted third party. When you choose the right partner, outsourcing can actually help your company grow, save money and even improve your services.
Outsourcing offers huge advantages if you are experiencing rapid growth. When your business grows, your back-office activities multiply. This can quickly consume resources at the expense of those core activities that have made your business successful.
Introducing a new breed of offshoring
Outsourcing companies have traditionally only offered out-of-the-box solutions with little room to move and no control over your offshore team.
Now you can gain all the advantages of business outsourcing your business processes without sacrificing control. Welcome to a new breed of outsourcing: managed operations.
Phenix’s managed operations model is simple. We provide the infrastructure, services and talent in the Philippines. You choose your level of involvement. Opt to retain complete day-to-day control over your business processes, or let our experienced offshore team manage it all for you. Whatever you decide, you can be confident your outsourced team will deliver high-quality performance in a cost-effective, low-risk way.
As a respected outsourcing company to the Australia market, Phenix LED Saves gives you access to a pool of highly-skilled experts to support your day-to-day operations, from HR and accounting through to graphic design, technical support, and even sales and marketing. Scale your team to meet changes in business demand, and see the true benefits of an outsourced solution designed entirely for your business.
Letting an outsourcing company manage those processes allows you to refocus on value-adding business activities, without sacrificing the quality of your back-office operation. And because you haven’t invested in office space and overheads, you can easily scale back your operations when the growth period slows.
Getting started with outsourcing
Start small
Start with just one or two staff, then easily expand your team in line with business needs. Unlike traditional outsourcing, our managed operations model means businesses of all sizes can enjoy the benefits of an offshore team. Avoid the risks and costs of investing in office space, infrastructure and recruitment. Invest your cost savings in areas that will fuel your expansion even more, like sales and marketing or R&D.
Scalable
Adapt and grow. Build your offshore team in line with what your business needs today, and continually scale as your business evolves. With no need to invest in infrastructure, our managed operations model gives you the flexibility to grow without limits.
Your own team
Build an extension to your local team. You choose your overseas talent, who will be dedicated to your business alone. Maximise the success of your offshore staff by incorporating your company culture, processes and systems into your offshore operation. By partnering with a trusted offshore company, you can be confident your offshore team will always deliver high performance and quality services. Just like your local team.
Low risk
If it feels like a big decision to move operations offshore, managed operations are for you. Reduce risks with our pay-as-you-go model. With no long-term commitment and control on your terms, you can manage costs and continually adapt your solution to reap maximum value.
All the support you need
Get support at every step of your outsourcing journey. Phenix LED Saves gives you access to a team of skilled consultants with experience setting up and managing outsourced solutions for businesses of all types and sizes. Whether this is your first experience with outsourcing, or you are switching from another outsourcing company, we will work with you to create a customised solution that works.Learn more about how outsourcing can supercharge your business growth – on your terms.
Contact Phenix LED Saves on (03) 8838 1540 or get a quote here.
OUR TEAM
Microsourcing
Get smarter business growth with hybrid outsourcing in the Philippines.
Virtual Agent Speech
Maximize the efficiency of your customer interactions over the phone with Virtual Agent Speech.
Virtual Agent Online
Give customers the fast answers they are looking for with an online virtual assistant.
Our Team
Our Team delivering great customer service from Manila
Our Team
Our team consists of highly qualified and experienced professionals who know their job really well
Our Team
Client satisfaction is very important for us. Till date all our clients are very happy with our work.
On Demand Contact Centres
Gain all the advantages of our quick-start call centre solution with pay-as-you-go flexibility.
Voice of Customer
Understand what your customers are thinking and feeling, and use their feedback to transform the customer experience.
Contact Centres
Deliver outstanding customer service for inbound customer service calls and outbound sales campaigns.
Contact Us
Victoria
Hotline: 1800 533 72837
Landline: 613 9069 9179
Warranty Directline: (03) 9088 0285
New South Wales
Landline: 612 8188 9052
Contact Us
Visit Us
Victoria
45 Terra Cotta Drive,
Nunawading VIC 3131
New South Wales
565 Woodville Road,
Guildford NSW 2161