Victorian Energy Upgrades for households


Victorian Energy Upgrades for households

The Victorian Energy Upgrades (VEU) program helps Victorians cut power bills and reduce greenhouse gas emissions.

Since 2009, the program has supported over 1.8 million households to upgrade their appliances and equipment. Products include lighting, space heating and cooling, water heating, and draft sealing.

Household energy efficiency incentives

The Victorian Energy Upgrades program helps households and businesses save energy and money with a range of discounts and special offers on selected energy-saving products and services.

Discounts and special offers are only available from accredited providers as detailed on the Victorian Energy Upgrade products’ pages.

The program can help you with the cost of purchasing efficient appliances and products including:

  • chimney dampers and vent covers
  • clothes dryers
  • double-glazed windows
  • fridges and freezers (including help with recycling old fridges)
  • heating and cooling
  • hot water systems
  • lighting
  • pool pumps
  • showerheads
  • standby power controllers 
  • TVs
  • weather-proofing strips.


To be eligible for assistance, you must:

  • purchase specified energy-saving products and services from participating businesses
  • have the appliance or product professionally installed where required
  • complete the relevant paperwork at the time of purchase.

Victorian homeowners, renters, landlords and businesses are eligible for the discounts and special offers. If renting, check to see if you need your landlord’s permission before making changes to your home.

Other conditions may apply.

How much can I save?

The average household can save between $120 and $1,100 a year on energy costs depending on the upgrade.

How do I participate?

To access discount products and services through the program, you must work with an accredited provider authorised to install Victorian Energy Upgrades products. Accredited providers are businesses approved to participate in the program.

Get started

Participating in the program is easy:

Step 1: Look at the available products.

Step 2: Choose the products you want to install to reduce energy costs.

Step 3: Engage an accredited provider authorised to install VEU products. They are responsible for organising a discount or rebate for any upgrades you choose to install. They will tell you:

  • what products can you use
  • the necessary qualifications of the tradesperson installing the product.

Your rights under the VEU program

The VEU program has a code of conduct that sets out minimum standards of behaviour. It is aimed at protecting consumers. The code applies to everyone involved in delivering or marketing upgrades.

Find out what an accredited provider or third party operating on their behalf must do if they contact you about the VEU program.

How the VEU program works

Victorian Energy Upgrades is a government energy efficiency program. Households and businesses can receive rebates or discounts on energy-saving products. This helps cut power bills and reduce greenhouse gas emissions.