FREQUENTLY ASKED QUESTIONS FOR VEU

We help you to save money and reduce your carbon emissions and ecological footprint. We do this by working under the VEET Scheme to install free energy-efficient and water-saving products in your home or business.

To discuss your needs and make an appointment, just call us on (03) 9088 0285 or complete the contact form on this site. We will then arrange a suitable time for one of our installers or electricians to visit your property and fit in your new products.

After your installation, our friendly staff will give you a quick call to confirm that everything went smoothly and that you are happy with your new products.

Yes!

The Victorian Energy Upgrades Scheme, formerly known as the Victorian Energy Efficiency Target (VEET) Scheme, is a Victorian Government initiative, also known as the Energy Saver Incentive. The VEU or VEET Scheme was established under the Victorian Energy Efficiency Target Act 2007, and is administered by the Essential Services Commission (ESC), in accordance with the Victorian Energy Efficiency Target Regulations 2008.

The purpose of the VEU Scheme is to reduce greenhouse gas emissions, to encourage the efficient use of electricity and gas by making energy efficiency improvements more affordable, and to encourage investment, employment, and technology development in industries that supply energy efficiency goods and services. The VEU Scheme is not a rebate scheme, but it can save you money, in both your home and business/organisation.

Under the Scheme, certain registered businesses, known as “Accredited Persons”, create electronic certificates when they help you make energy efficiency improvements to your premises. These certificates are called Victorian Energy Efficiency Certificates (VEECs), and each certificate represents one tonne of greenhouse gases abated.

Phenix LED Saves is an Accredited Person (AP), and can, therefore, create VEECs. Please note that as with all APs, Phenix LED Saves is not paid or employed by the Victorian Government, but must adhere to the Government’s strict VEU guidelines. Revenue is generated purely through the sale of created VEECs to liable third parties. These parties are generally known as “Relevant Entities”, and are often large energy retailers with a liability under the VEU Scheme.

Under the Scheme, the money APs make from selling their created VEECs can go towards a discount for the customer on the energy saving products or appliances installed. As the value of VEECs varies, and the percentage of that value the AP decides to pass on to you or your business/organisation is generally at the AP’s discretion, it pays to shop around.

Further information can be found on the following Victorian Government sites:

www.victorianenergysaver.vic.gov.au
www.energy.vic.gov.au
www.veet.vic.gov.au/Public/Public.aspx?id=Home
www.veet.vic.gov.au/Public/APRegister.aspx?id=169
www.esc.vic.gov.au

There isn’t one. Truly! There are no hidden fees or charges, and no obligations to choose any or more products (just choose the type of products you want installed from our range – whether that’s one type of product or all of them).

We work strictly under the VEU guidelines, to the highest standards. Our team is professional and efficient, and we use only A-Grade electricians.

All our products are high quality, and have been tried and tested. All the light globes and LED downlights we install come with a manufacturer’s warranty. If you have any questions or concerns about our products, please give us a call on (03) 9088 0285.

Phenix LED Saves prides itself on maintaining a friendly, polite, efficient and professional team. Our field team comprises a number of experienced installers and electricians.

All of our team members receive comprehensive training and work responsibly, closely following the Victorian Government’s strict VEU Scheme guidelines. Our installers and electricians are all registered under the VEU Scheme, and hold full business insurance. Additionally, all of our electricians are fully qualified, A-Grade electricians and each member of our team carry their Phenix LED Saves photo ID for your peace of mind.

Any equipment required for the job will be discussed prior to the installation. Lifts, additional electrical equipment, add-ons for lights etc.

• VIC Government scheme regulated to 2030 (The VEU Act).
• VIC Government Essential Services Commission (ESC) administers the scheme
• VIC Department of Environment, Land, and Water Planning (DELWP) are responsible for policy development of the scheme.

• The scheme places an obligation on energy retailers to purchase VEECs
• Energy Retailers face penalties for failing to meet (surrender) their quota of certificates
• Certificate costs are recovered from consumers (through charges on their electricity bills)